- You have been advised of the specific policies and procedures that Protecht will follow in the course of processing any of your personal data that you may provide;
- You have been advised of your rights under U.S. “Privacy Laws,” which include U.S. state data protection and privacy laws, such as the California Consumer Privacy Act of 2018; the California Privacy Rights Act of 2020; the California Insurance Information and Privacy Protection Act of 2009; the Virginia Consumer Data Privacy Act of 2021; the Colorado Privacy Act and similar such laws as may come into effect as of the date you provided consent;
- You Consent to the processing of your Personal Data in accordance these policies and procedures (as further described below); and you acknowledge your rights to: a) withdraw Consent under the circumstances described below; b) access, correct, or request deletion of certain personal data provided to Protecht in accordance with the U.S. Privacy Laws; and c) opt out from certain specific uses of your personal data as detailed below.
Personal Information We Collect
In order to provide you with products and Services offered, Protecht may collect from you, or other party from whom you have authorized to collect and transfer to us on your behalf, personally identifiable information, such as your:
- First and Last Name
- Billing Address
- E-mail Address
- Phone Number
- Billing or Payment Information (g., credit card billing information)
- Information about your transaction or business with us or other third party in connection with the purchase of our Services (g. tickets/event/experience purchased)
- Information about any claim you make
- Information about your website usage and activity (g., IP address, browser data)
- Any other information provided to us by you or on your behalf
We do not collect any personal information about you unless you voluntarily provide it to us or other third party whom you have authorized to collect and transfer to us on your behalf. However, you may be required to provide certain personal information to us when you elect to use certain products or Services available on the site. These may include: (a) providing us with event and ticket details; (b) submitting your credit card or other payment information when ordering and purchasing products and Services on our Site or widget; (c) providing us with various types of Personal Data (may include medical information, where needed) as part of our insurance claims processing.
When you use the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you. All Personal Data is collected in a consistent format in order to ensure quality of personal information.
We will use your information to communicate with you in relation to Services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future in order to perform services purchased by our customers.
Use of your Personal Information
Protecht collects and uses your personal information to operate its website(s) and deliver the Services you have requested. If you decline to consent to Protecht’s use of your personal information, Protecht will be unable to initiate or continue any Services. If consent is withdrawn after Services have been initiated, any Service previously agreed upon may be terminated as if such Services had never been provided.
Sharing Information with Third Parties
We may also share Personal Data (except for medical information) and Non-Personal Data such as claims status (initiated, approved, or denied) with the third party through which you accessed our Services and from which you may request refunds and/or reimbursements associated with your transaction.
Except as otherwise required or allowed by law (e.g., for fraud prevention or other legal / regulatory inquiries), we do not share, sell, use or otherwise disclose your Personal Data for any purpose other than for performing the Services consistent with the business purpose.
Protecht does not sell, rent or lease its customer lists to third parties.
Protecht may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Protecht or the site; (b) protect and defend the rights or property of Protecht; and/or (c) act under exigent circumstances to protect the personal safety of users of Protecht or the public.
Tracking User Behavior
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Protecht This information can include: your IP address, browser type, domain names, access times and referring website addresses, Web Cookies. This information is used for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the Protecht website, products and Services.
How We Store Your Personal Data
You, and regulatory bodies, will be alerted immediately upon any detection of a significant breach or security incident that impacts the use of your Personal Data.
How You Can Access, Update, Correct or Delete Your Personal Data
You can request access to your Personal Data being stored by us. You can also ask us to correct, update or delete any inaccurate Personal Data.
You can exercise these rights by contacting us directly by email ([email protected]). Your identity will be subject to verification before any deletion or modification is made to the Personal Data.
If a Consumer initiates a data deletion request, Protecht is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the underwriter through the Services. However, if you are a Consumer, you understand that even if Protecht deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the underwriter’s own databases if transmitted to the underwriter prior to Protecht receiving or taking action on any deletion or anonymization activity. Protecht makes reasonable efforts to keep personal information as accurate, complete and up-to-date as is necessary to fulfill the purposes for which the information is to be used.
We will consider and respond to all requests in accordance with applicable law.
How Long We Retain Your Personal Data
We may retain your Personal Data as long as required by our underwriter partners. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws and regulations. Even if we delete your Personal Data, it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
You have several choices available when it comes to your Personal Data:
- Limit the Personal Data You Provide
- If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain Services. For instance, in order to buy our products, your name and email address will be required.
- Opt out from Electronic Communications
Protecht may send you electronic communications marketing or advertising our Services. You have the right to “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication.
Transactional or Responsive Communications
Certain electronic communications from Protecht are responsive to your requests. For instance, you will receive an email confirmation with your product details. As a further example, if you submit a claim or email our customer support department, we will send you an email reply. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails.
Personal Data Provided to Others
IF YOU ARE VISITING THE SERVICES FROM OUTSIDE THE UNITED STATES, PLEASE BE AWARE THAT YOU ARE SENDING INFORMATION (INCLUDING PERSONAL DATA) TO THE UNITED STATES WHERE OUR SERVERS ARE LOCATED. THAT INFORMATION MAY THEN BE TRANSFERRED WITHIN THE UNITED STATES OR BACK OUT OF THE UNITED STATES TO OTHER COUNTRIES OUTSIDE OF YOUR COUNTRY OF RESIDENCE, DEPENDING ON THE TYPE OF INFORMATION AND HOW IT IS STORED BY US.
General Data Protection Regulation and California Consumer Privacy Act
If Personal Data is to be used for a new purpose that is materially different from that for which the Personal Data was originally collected or subsequently authorized, or is to be disclosed to a non-agent third party, Protecht will provide Data Subjects with an opportunity to choose whether to have their Personal Data so used or disclosed. To the extent required by privacy regulations, Protecht obtains opt-in consent for certain uses and disclosures of Sensitive Data. To request to limit the use and disclosure of your personal information, please submit a written request to [email protected].
Changes to this Statement
If you would like to request information about your Personal Data and how it is used by Protecht, or request that your data be deleted, please send an email to [email protected].
Protecht welcomes your questions or comments regarding this Statement of Privacy. If you believe that Protecht has not adhered to this Statement, please contact Protecht at [email protected]. We will document, investigate and take corrective action where appropriate.
Effective Date: 1/09/2023