RocketRez Now Offering Protecht’s “TourShield” Ticket Protection to Lend Attraction Goers Peace of Mind

Ticketholders Get Reimbursed Should Unforeseen Circumstances Prevent Them From Attending
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RocketRez, the all-in-one cloud platform behind some of the fastest growing worldwide tours and attractions, has partnered with Protecht, Inc., an industry-leading provider of ticket protection solutions in the live event space. RocketRez will integrate Protecht’s TourShield ticket protection into its omni-channel ticketing and reservations platform. In doing so, event attendees gain increased purchase confidence and peace of mind.

“We’re very excited about our new partnership with Protecht. The TourShield ticket protection is absolutely invaluable to our operators, especially after the last couple of years as travel has been so tenuous,” said RocketRez CEO John Pendergrast. “This provides security for both the traveller and the operator and we believe it’s something that our clients will want to add to their ticket sales immediately.”

“Protecht and RocketRez have an aligned mission to offer turnkey product enhancements to our respective partners that ultimately improve live event experiences for consumers,” said Protecht CEO Bryan Derbyshire. “We are excited to see RocketRez leveraging TourShield to provide unique added value to their clients and offer ticketholders increased purchase confidence when buying advance tickets for amazing attractions and experiences worldwide. We share the belief that insurtech innovation contributes significantly to the experiential economy.”

Integrated into the RocketRez platform for their tour and attraction partners, Protecht’s TourShield ticket protection option affords event attendees a secure, affordable and user-friendly option to protect their ticket purchase, with one click during online checkout. Should a ticketholder be unable to attend their upcoming event due to one of nearly 20 covered reasons, they will be quickly reimbursed for the cost of their event ticket via a simple claim process.

“Including TourShield in the RocketRez platform is a win-win for both the ticket buyer and the attraction operator,” added Scott Riddell, RocketRez Director of Marketing. “As we continue to see a greater proportion of tickets being sold online in advance across all kinds of tours and attractions year over year, this makes a lot of sense for us to provide to our clients. They should expect to see significant reduction in their costs for refunds and chargebacks, but also an up-tick in ticket sales from on-the-fence buyers.”


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