Terms & Conditions

TERMS & CONDITIONS

You agree that the following terms of service will apply when you work with us directly, such as when you submit a refund request, or when you’ve agreed to services or made a purchase from a third-party that includes services provided by us. 

  1. You must provide sufficient documentation to verify that your refund request falls under one or more of the reasons listed in the section of your agreement entitled: “What We Will Refund” and, if necessary, proof that the reason for your refund request is not included among the items listed in the entitled: “What We Will Not Refund.”
  2. If necessary, you must demonstrate that you:
    1. provided information that was accurate to the best of your knowledge at the time you completed your purchase;
    2. were not aware of any material fact, matter or circumstance that could give rise to a refund request at the time you completed your purchase;
    3. were not aware of any circumstances that made your loss foreseeable, intended, or expected when you completed your purchase; and
    4. made all necessary arrangements to arrive at the event(s) on time and took all reasonable precautions to prevent or reduce any request for a refund.
  3. All services we perform will be deemed to take place in our state of domicile, which is Arizona, and will be governed exclusively by the laws of Arizona without regard to its choice of law rules.
  4. You have consented to the processing of your personal data in accordance with both the seller’s privacy policy and our privacy policy, which can be found here.
  5. You also consent to receive all notices and documents from us electronically, which will be sent to the email address provided at the time of purchase.
  6. In the event of any disputes between us, any claim arising from or relating to our relationship and/or any dispute regarding your purchase or these services will be subject to binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”).
    1. YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION. THE ARBITRATOR SHALL NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING
    2. In no event will such arbitration be allowed to award against us or our affiliates, or any of their respective employees, agents, officers or directors, any indirect, special, incidental, consequential or punitive damages, including but not limited to personal injury, pain and suffering, emotional distress, loss of profits, loss of business or anticipated savings, regardless of the basis for such claim.
  7. No waiver of any of the foregoing terms of service shall be deemed a further or continuing waiver of such term of service or a waiver of any other term of service, and any failure to assert a right or provision under these terms of service shall not constitute a waiver of such right or provision. If any provision of these terms of service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the terms of service.